Korenix JetPort industrial serial device servers have a backdoor account that could be abused by malicious hackers in attacks aimed at industrial organizations, but the vendor says the account is needed for customer support.
The existence of the backdoor account, tracked as CVE-2020-12501, was discovered by Austria-based cybersecurity consultancy SEC Consult in 2020, but it was only made public now, after a lengthy disclosure process that ended with the vendor saying that the account will not be removed.
The account in question can be exploited by an attacker on the network to access the device’s operating system and gain full control. The attacker could reconfigure the device and possibly gain access to other systems attached to the server.
The issue was identified in the Korenix JetPort 5601V3 product, which is designed for connectivity in industrial environments. SEC Consult believes other products — including Westermo and Comtrol branded industrial devices — may also be impacted.
Beijer Electronics, the parent company of industrial networking solutions provider Korenix, has been contacted for comment.
SEC Consult told SecurityWeek that the backdoor account has the same password on all devices as it’s stored in the firmware. Once an attacker has cracked the password — the password is not stored in clear text and needs to be cracked — it can be used to attack all affected devices. Moreover, the password cannot be changed by the user.
The vendor told SEC Consult the backdoor account is needed for customer support and argued that the password “can’t be cracked in a reasonable amount of time.”
SEC Consult admitted that it could not immediately crack the password, but it has not put too much effort into the task. The password hash has not been made public, but it can easily be extracted from the firmware.
The company says there are better solutions for helpdesk access, ones that don’t require the use of backdoors.
This is not the first time a researcher has found hardcoded credentials in JetPort devices. Back in 2012, ICS-CERT warned organizations about credentials that could have been abused for admin access, but that vulnerability was at some point patched with a firmware update.